Association Management – Chaparral Management

Hello. What can we do for you?

Chaparral is here to create tailored programs for your community.
We dedicate time upfront to understand your board, community and residents before we create a plan for your community. Then we place the right manager with the right neighborhood. Our customer service–driven teams are well-versed in:

Financial Management

The Chaparral finance team oversees your community’s billing and collections, manages accounts payable, creates annual budgets and prepares required financial reports.

Ultimately, Chaparral guides communities into making informed financial decisions that meet the goals of the community in:

COMMUNITY INSPECTIONS

Keeping property values high is our number one goal. Our inspectors enforce deed restrictions to assist homeowners in maintaining compliance with community standards. We are proud that Chaparral properties are valued as much as 15% higher than other nearby communities.

We:

Schedule common site visits
Evaluate and recommend improvements
Manage compliance reviews

ACCOUNTS RECEIVABLE

Provide prompt, professional service to owners regarding their account
Establish and maintain files for each home/lot
Interact with title companies, realtors and mortgage companies
Process changes in home ownership
Provide assessment statements
Prepare delinquency reports
Assess fines, late fees and repairs
Provide guidance for collection
Prepare annual owner ledger

MEETING LEADERSHIP

Our managers make meetings easy by scheduling meetings, creating agendas, preparing materials and guiding the Board efficiently and effectively.

We:

Maintain a record of active board members
Maintain association files
Communicate with attorneys and accountants
Prepare for board meetings
Prepare and distribute annual owners’ meeting notice
Maintain corporate records

ACCOUNTS PAYABLE

Image, approve and archive invoices and supporting information for all payables
Maintain vendor files
Pay vendors
Pay federal taxes if applicable
Prepare annual payables reports

INSURANCE

Chaparral represents each community’s day-to-day interactions with the association’s insurance companies. Services include, but are not limited to:

Coordinating insurance proposals
Reporting claims
Reviewing proposals

VENDOR COORDINATION

The Chaparral team ensures all contractors have the required insurance coverage, manages bidding processes and coordinates with vendors to guarantee each community excellent service at the best price. As your partner,
we:

Establish standard contracts
Develop and issue requests for proposals
Obtain quotes
Analyze proposals
Assist in contract negotiations
Monitor contractor performance
Present reports at board meetings
Issue payments

HOMEOWNER SUPPORT

Assisting homeowners when they need help is the easiest way to keep the community running smoothly. We have the answers to all their questions regarding their account, recent correspondence, upcoming events, home remodeling, and more. We are available online, over the phone, and in-person to assist with:

Architectural reviews for remodeling
Communications
Annual homeowner meeting
Billing questions
Welcome letters/packages

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Let’s talk about our happy
community partners.